7 Low-Code Case Studies for Business Efficiency
Published
December 12, 2024
15
min read
Low-code platforms simplify software development with drag-and-drop tools and pre-built templates, enabling faster project delivery and significant cost savings. Businesses using low-code report up to 70% lower development costs and deliver applications 20x faster. These platforms empower non-technical teams, reduce IT bottlenecks, and improve collaboration across departments. By 2024, over 65% of global app development will involve low-code solutions.
Here’s what you’ll learn:
Key benefits include:
Low-code platforms are transforming industries by reducing costs, improving efficiency, and enabling smarter workflows. Dive into these case studies to see how businesses are achieving measurable results.
Low-code platforms are changing the game for businesses by addressing slow development cycles, IT bottlenecks, and rising costs. These tools make software development faster, more accessible, and far less expensive than traditional methods.
Companies using low-code platforms can develop solutions 56% faster than those relying on traditional development methods. In fact, low-code and no-code platforms can cut app development time by up to 90%. This speed comes from using pre-built components that eliminate the need for extensive manual coding.
The financial benefits are equally impressive. Low-code platforms can reduce development costs by up to 70% due to quicker project timelines and lower labor expenses. A Forrester study even found that businesses adopting low-code platforms could achieve a 260% return on investment (ROI) within three years.
The cost difference between traditional and low-code development is striking. Building an app the traditional way typically costs $20,000 to $50,000, while a low-code platform subscription is about $300 per year. For larger-scale projects, low-code platforms average $3,000 per month, compared to traditional development costs that can soar to $70,000–$100,000 or more - and that’s before factoring in maintenance and updates.
"Low-code development reduces the need for manual coding, allowing developers to focus on building the 20% of an application that differentiates the business." – John Rymer, Vice President and Principal Analyst at Forrester
Low-code platforms also simplify updates and modifications, cutting ongoing support costs by up to 60%. One financial services company saw a 300% increase in new product launches after adopting a low-code approach. These platforms don’t just save time and money - they also open the door for innovation across the organization.
Low-code platforms empower non-technical teams to take on application development, easing IT backlogs and saving an average of 314 hours per month. With 72% of IT leaders reporting that backlogs prevent them from focusing on strategic work, this shift is a game-changer.
The impact on efficiency is clear. For example, one company reduced the time spent on sales operations by 80%, while another cut manual client support requests by 96% through automation. Automating onboarding processes saved one client 340 hours monthly, which translated to over $8,500 in labor cost savings.
"Low-code and no-code tools are a way to mitigate talent shortages because they allow companies to build software systems without the need for large teams of developers." – Amitha Pulijala, Vice President of Product at Vonage
By enabling non-technical staff to handle routine development tasks, IT teams can focus on more complex projects and backend systems. This redistribution of responsibilities enhances overall efficiency and helps organizations tackle their technology backlogs more effectively.
Low-code platforms also shine when it comes to flexibility and scalability. They allow businesses to quickly adapt to changing needs, often reducing project timelines from months to weeks - or even days - by using modular components and templates.
By 2026, 75% of all new application development will rely on low-code tools, underscoring their growing role in business strategies. These platforms are designed to scale alongside organizational needs while maintaining speed and ease of use.
Their visual interfaces and pre-configured modules make it simple to customize applications for specific business needs, significantly shortening the time from idea to execution. Companies can start small with pilot projects to assess the platform’s integration capabilities, learning curve, and governance features.
The combination of speed, cost efficiency, and accessibility makes low-code platforms an attractive choice for businesses seeking to modernize without the hurdles of traditional development. This flexibility boosts operational agility and drives measurable improvements across the board.
Low-code platforms have proven their worth across various industries, delivering measurable gains in efficiency, cost savings, and streamlined operations. Below, we dive into real-world examples where businesses and organizations have transformed their processes using low-code solutions. From healthcare to government, these case studies highlight the practical impact of low-code technology.
Healthcare organizations have embraced low-code platforms to simplify patient management and reduce operational costs. For instance, ATC built a comprehensive healthcare management system in just weeks, slashing licensing costs and improving patient registration processes. Their system also provided real-time insights into critical data. Similarly, Luz Saúde developed a centralized tool for medical staff, featuring access control, content management, and scheduling capabilities. This project, completed by a seven-person team in four months, demonstrates the speed and efficiency of low-code development.
"Low-code technology by far exceeds any productivity and reliability I have come across in more than 25 years in IT business." - Omar Shraim, Senior Director IT at ATC
"Low-code platform has been a key digital enabler for Luz Saúde to tackle the challenges raised by our business expansion." - Cristina Freitas, Project Manager at Luz Saúde
Other healthcare success stories include Saga Healthcare, which created a homecare scheduling system for under $333,500 in just six months - far less than the $16 million and three years initially estimated for traditional development. Medtronic also leveraged low-code to deploy a secure, scalable solution for monitoring devices and sensors, cutting IT expenses by about 50%.
Low-code platforms have helped financial institutions tackle complex compliance challenges. A large Filipino bank empowered cross-functional teams to build and manage applications collaboratively. Business users, under IT governance, played a significant role in developing departmental apps, accelerating delivery and improving interdepartmental collaboration.
In the pharmaceutical sector, Quest Nutra Pharma used low-code to streamline compliance workflows. Teams could customize applications for tracking quality checks, automating compliance reports, and updating regulatory processes in real time. This approach reduced risks associated with non-compliance while ensuring quality control.
Manufacturers have used low-code platforms to replace manual processes with automated solutions, boosting efficiency. For example, Puma Energy developed applications for inventory tracking, delivery management, and supply chain data processing. These tools, created by non-technical team members, enhanced operational speed and agility.
In Germany, a large infrastructure project used low-code to digitize onsite inventory management, providing real-time visibility into material availability and optimizing space usage. Meanwhile, a tunneling operation in Switzerland implemented low-code solutions to streamline data collection for drill and blast operations. This resulted in better project performance tracking and opportunities to improve productivity.
Retailers have turned to low-code platforms to enhance customer experiences and streamline operations. CaratLane empowered its teams to independently develop applications for inventory management, sales tracking, and customer service workflows, leading to greater flexibility and efficiency.
Bendigo Bank used a low-code platform to create 25 customer-focused apps in just 18 months, achieving this much faster and at a lower cost than traditional coding methods. Many of these apps became essential to the bank's daily operations.
Retail businesses have also reported cutting customer wait times by up to 70% and increasing revenue by as much as 58%, thanks to smarter decision-making enabled by integrated reporting systems.
Educational institutions have used low-code platforms to improve administrative processes and the student experience. North Carolina State University created two key applications with low-code: REPORTER, which manages non-credit course registrations and compliance, and a lab management system that reduced administrative time by two-thirds. These tools not only streamlined operations but also allowed staff to focus more on supporting students.
Logistics companies have seen significant gains by adopting low-code automation. Work4Labs developed a low-code ETL solution that simplified data migration, enabling team members to complete tasks in minutes rather than days. This freed up developers and analysts to focus on higher-value projects.
Low-code platforms have also helped logistics organizations integrate systems 56% faster, improving supply chain responsiveness and customer service delivery.
Government agencies have leveraged low-code platforms to enhance citizen engagement and streamline services. By replacing error-prone spreadsheets with digital workflows, agencies reduced process errors by up to 75% and improved data accuracy in citizen records.
The adaptability of low-code solutions has been invaluable in government settings, where policy changes and regulatory updates require quick adjustments. These platforms enable agencies to modify workflows and citizen-facing applications without lengthy redevelopment cycles, improving both efficiency and service delivery.
These examples demonstrate the broad potential of low-code platforms to transform operations, setting the stage for further advancements with AI-enhanced automation.
Low-code platforms have already proven their ability to simplify application development and improve efficiency. But when you integrate AI-driven automation into the mix, you take things to a whole new level. Together, these technologies create a powerful combination that not only speeds up development but also adds intelligence, predictive capabilities, and smarter workflows to business operations.
Adding AI to low-code platforms brings game-changing improvements. AI can automate parts of the development process, make smarter decisions, and create applications that are more intuitive and responsive to user needs. For instance, modern AI tools can help launch applications up to 10 times faster by streamlining workflows and automating repetitive tasks.
Some key capabilities AI brings to low-code platforms include:
Real-world examples highlight how companies are leveraging this integration. Goldman Sachs enhanced high-frequency trading with AI-powered optimizations on their low-code platform. KPMG used natural language processing to automate client services, while Walmart improved inventory management with AI-driven image recognition.
"Low-code platforms are democratizing app development, allowing non-technical users to create complex applications with ease." – Rob Thomas, IBM Senior Vice President
Building on these advancements, 2V Automation AI steps in to further streamline low-code workflows with intelligent automation.
2V Automation AI specializes in combining low-code platforms with AI automation to simplify business processes. They work with tools like n8n, Make, Airtable, and language models such as ChatGPT and Claude to address everyday bottlenecks like data entry and routine approvals.
Their approach focuses on eliminating repetitive tasks while maintaining accuracy and quality. By integrating AI automation with existing low-code solutions, businesses can save time and focus on higher-priority strategic work. For example:
2V Automation AI starts by auditing a company’s current processes, recommending specific AI tools, and implementing tailored solutions. They prioritize using low-code and no-code tools to ensure that businesses can easily update and adapt their workflows as needs change.
To ensure smooth integration, 2V Automation AI follows a structured four-step process:
1. Discovery
This initial phase involves auditing existing workflows, identifying areas that could benefit from automation, and evaluating the current low-code infrastructure. The goal is to map out repetitive tasks, analyze data flows, and understand business needs.
2. Roadmap Creation
Based on the discovery phase, a detailed implementation plan is created. This includes designing custom AI automations that integrate seamlessly with tools like n8n, Make, Airtable, and large language models. The roadmap outlines timelines, resources, and expected efficiency improvements.
3. Implementation
In this phase, the team builds and deploys AI-enhanced workflows. They perform thorough testing, train users, and roll out the changes gradually to minimize disruptions.
4. Post-Launch Retainer Support
After deployment, businesses can opt for ongoing support to ensure workflows stay effective as new AI capabilities emerge. This includes updates, performance monitoring, and expanding automation solutions as needed.
This systematic approach addresses common concerns like data privacy, legacy system compatibility, and over-dependence on AI. By combining AI automation with manual oversight and robust security measures, businesses can enjoy faster processes without compromising quality.
With 60% of Fortune 500 companies already using tools like Microsoft 365 Copilot to boost productivity, it’s clear that AI-enhanced solutions are becoming essential. However, success depends on more than just adopting new technology - it requires a thoughtful strategy that aligns AI’s potential with specific business goals and existing systems.
Industry data highlights how low-code platforms are driving efficiency improvements across various sectors, offering valuable insights for shaping your strategy.
Healthcare sees dramatic cost reductions. Saga Healthcare developed a home-care scheduling system in just six months, spending less than 5% of what traditional development would have cost. That’s a staggering 95% savings compared to conventional methods. This achievement sets a high bar for other industries to follow.
Financial services report consistent efficiency gains. SSI Securities cut information search time by 80% after implementing a CRM support system using the Joget low-code platform. Similarly, one of the largest banks in the Philippines tackled its IT backlog and empowered departments to manage workflows independently with Kissflow's low-code platform. These examples underline the sector’s steady progress in operational efficiency.
Manufacturing and logistics achieve faster development and cost savings. PINELTA used Appsmith to deliver custom applications for SCHMALZ+SCHÖN 70% faster than traditional methods. Meanwhile, UUL partnered with NocoBase to upgrade systems, addressing data processing challenges while lowering costs.
Energy and industrial sectors unlock significant savings. Covanta projects $3.2 million in savings by eliminating redundant data entry using Budibase.
"Budibase was the only solution that checked all the boxes for Covanta." – Charles Link, Senior Director of Data and Analytics at Covanta
Here’s a quick look at key metrics across these industries:
| Industry | Company | Key Metric | Improvement | Timeframe |
|---|---|---|---|---|
| Healthcare | Saga Healthcare | Development Cost | 95% reduction | 6 months |
| Financial Services | SSI Securities | Information Search Time | 80% reduction | Not specified |
| Manufacturing | PINELTA | Development Time | 70% faster | Not specified |
| Energy | Covanta | Cost Savings | $3.2M expected | Ongoing |
| Logistics | UUL | System Upgrade Cost | Significant reduction | Not specified |
Government projects show impressive ROI potential. Worcestershire County Council achieved a 442% ROI by using OutSystems.
Retail businesses gain agility and speed. Puma Energy improved logistics and market responsiveness with Kissflow's low-code platform. CaratLane also saw notable improvements in flexibility and operational efficiency using the same platform.
Across all industries, low-code platforms consistently shorten development timelines. Forrester reports that companies using low-code platforms reduced development time by 70% and IT costs by 40%. In some cases, application development speeds increased up to tenfold.
Return on investment varies by scope and complexity. For example, Burton achieved a 10x ROI and cut development time by one-third with OutSystems. Prosegur accelerated its time to market by 50% using the same platform. OutSystems also delivered a 506% ROI over three years, paying for itself in under six months.
"With forms2 forms and apps, our productivity completely and utterly changed overnight. The forms2 platform improved and changed all areas in the business. Our growth rate has been so steep, it's forever changing and we're at about 66% in growth (YOY)." – MAAC Heating & Cooling
Industry-specific needs shape efficiency outcomes. Healthcare and financial services often see the largest cost savings due to regulatory and data management complexities. Manufacturing benefits from automation and inventory management, while government organizations achieve strong ROI by streamlining citizen services and administrative tasks.
Starting with pilot projects and scaling gradually allows organizations to maximize the benefits of low-code platforms. Companies that align low-code adoption with broader digital transformation goals typically enjoy reduced costs, faster time to market, and improved operational efficiency. While every industry benefits, the scale of gains depends on the organization’s initial challenges, implementation strategy, and long-term goals.
From healthcare to government, the examples discussed highlight how low-code platforms are reshaping business operations. Take Addiko Bank, for instance, which slashed its loan approval times from seven days to just three. Or the US Air Force, which saved a staggering $83 million with a contract writing solution. These examples reflect a larger movement toward innovation that’s redefining how industries operate.
Looking ahead, the momentum is clear. By 2025, 70% of new applications developed by organizations are expected to use low-code or no-code technologies. The benefits are already evident: 44% of companies report improved process efficiency, 39% note better employee productivity, and 36% see notable cost savings. Clearly, these platforms are driving both efficiency and financial gains.
The case studies reveal several important lessons for leaders. Low-code platforms dramatically speed up development. In fact, they can reduce development times by 50%–90%, enabling businesses to respond to market demands up to 10 times faster than traditional methods. For example, FirstBank saves 1,000 hours annually on case management, while Aviva Insurance delivers services nine times faster. These time savings translate into a stronger ability to adapt and compete.
Another key insight is how low-code empowers non-technical teams to innovate. CaratLane’s use of Kissflow allowed retail staff to independently manage seasonal workflows, bolstering operational flexibility. Similarly, Northern Trust transformed trillion-dollar case management by enabling users to self-serve, significantly reducing their reliance on IT support. This shift turns technology into an enabler rather than a bottleneck, unlocking hidden value across organizations.
Strategic implementation is essential for maximizing results. For instance, one healthcare provider reduced patient onboarding times by 40% and improved response times to medical inquiries by 50% through a thoughtful alignment of technology with business goals. Another example is a midsized bank that boosted new customer sign-ups by 25% through enhanced digital services. These outcomes underscore the importance of pairing technology with clear strategic objectives.
While low-code platforms offer immense potential, their success depends on how they’re implemented. The best results come from combining platform capabilities with tailored automation strategies that address specific business needs. 2V Automation AI specializes in this, using a proven four-step approach to streamline low-code implementation. Their expertise with tools like n8n, Make, Airtable, and LLMs ensures businesses can optimize workflows for maximum impact.
Working with experts like 2V Automation AI can turn incremental improvements into game-changing results. Their structured approach ensures that businesses align technology with strategy, unlocking the full potential of low-code platforms.
To succeed in today’s fast-moving landscape, companies need more than just technology - they need a comprehensive approach that integrates low-code platforms with effective change management and ongoing optimization. Those who adapt quickly, innovate consistently, and scale efficiently will lead the way. Low-code is not just a tool; it’s a foundation for strategic growth. With expert implementation, its potential becomes truly transformative.
Low-code platforms simplify the process of building applications and optimizing workflows, even for teams without technical expertise. They provide easy-to-use, visual tools that minimize or eliminate the need for coding. This means business users can design custom solutions, automate routine tasks, and tackle specific challenges - all without heavily depending on IT teams.
By streamlining app development, these tools help complete projects faster, cut costs, and offer more adaptability across various industries. This ease of use encourages organizations to find new ways to solve problems and boost efficiency, enabling teams to quickly respond to shifting business demands.
Integrating AI-powered automation with low-code platforms isn't without its hurdles. One common issue is performance limitations, especially when managing large-scale applications or processing significant amounts of data. On top of that, some low-code platforms might not offer enough flexibility for scalability or customization, which can make it tough to meet specific business needs.
To tackle these challenges, businesses should take a strategic approach. Start small with initial implementations, ensuring the platform fits your long-term objectives. It’s also a smart move to collaborate with experts who can audit and fine-tune workflows. This kind of preparation can make the integration process much smoother and help avoid potential pitfalls.
Businesses can assess the ROI of low-code platforms by focusing on tangible results such as shorter development cycles, reduced operational expenses, quicker product launches, and improved team efficiency. These platforms often allow for faster solution rollouts, which can lead to greater user adoption and streamlined processes.
When evaluating ROI, it’s important to look at factors like development speed, IT cost reductions, and process improvements, alongside softer benefits like increased flexibility and enabling non-technical employees - often called citizen developers - to create their own solutions. A well-rounded ROI analysis should consider both measurable outcomes and qualitative advantages to fully understand the value low-code technology brings.