Real Estate & Property Management Automation - Built for Brokerages, PMs, and Flippers
Real estate ops is a relay race across eight tools
A connected Backbone, not another tool
What we automate for real estate businesses
Eight specific systems we install across brokerages and PM firms. Pick the ones that bleed the most hours first.
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Lead routing & enrichment
Inbound leads from Zillow, Realtor.com, the brokerage site, and paid ads route to the right agent in under a minute, enriched with property history, prior contacts, and lender info before the agent even picks up the phone.
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Listing publication & sync
One listing intake flows to MLS, Zillow, Realtor.com, the brokerage site, and your social channels with photos, descriptions, and price changes pushed automatically. No more 11pm 'is it live yet?' threads.
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Transaction coordination
Signed offer triggers a Dotloop or SkySlope folder, task list, milestone calendar, and stakeholder comms plan. TC time goes to client experience, not document chasing.
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Owner & tenant comms
Monthly owner reports, lease renewal nudges, tenant service-request acknowledgments, and rent reminders ship on schedule with the right voice for each audience.
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Work-order dispatch to vendors
Service requests in AppFolio or Buildium route to the right vendor based on trade, geography, and prior performance. SLA timers run automatically. Late jobs escalate before the owner calls.
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Inspection scheduling
Move-in, move-out, annual, and pre-listing inspections book themselves against the tenant's calendar, the inspector's calendar, and the property's access notes. Photos and reports flow back into the file.
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Lease & document generation
Lease agreements, addenda, renewal notices, and listing agreements generate from your templates with the deal-specific data filled in. E-sign routing built in.
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Commission & payout reporting
Agent splits, broker overrides, and referral fees calculate from the deal record. Payout reports build for accounting without anyone touching a spreadsheet.
Three flavors of real estate we serve
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BROKERAGES
Transaction-heavy. Pain is in lead routing, listing sync, TC bandwidth, and agent split reporting. The win is reclaiming 4-8 hours per agent per week from administrative drag. -
PROPERTY MANAGEMENT FIRMS
Ops-heavy and vendor-heavy. Pain is in work-order dispatch, owner reporting, lease renewals, and tenant comms. The win is owners who feel informed and vendors who hit SLA - without the PM checking every job by hand. -
INVESTORS & FLIPPERS
Lead-heavy. Pain is in sourcing, qualifying, and tracking distressed-property leads across MLS, off-market lists, and direct mail. The win is a deal flow pipeline that doesn't depend on the principal staying inside the inbox.
Realistic 90-day outcomes
What clients see after the Backbone goes live
The Backbone
The real estate automation Backbone we install
One deep module that connects the relay race, plus two lighter modules that round it out.
The Real Estate Automation Backbone
We install the complete automation infrastructure connecting your CRM, MLS, transaction tools, PM platform, and accounting:
Lead Routing
Inbound leads from every source enrich, score, and route to the right agent in under 60 seconds - with SMS, email, and call attempts logged back to the CRM automatically.
Transaction Coordination
Signed offers spin up a Dotloop or SkySlope folder, milestone calendar, document checklist, and stakeholder comms plan. The TC works exceptions, not paperwork.
Vendor Dispatch
Work orders route to vendors by trade and geography with SLA timers, photo confirmation requirements, and escalation rules - so owners never hear about a job before you do.
Owner & Tenant Comms
Monthly owner reports, renewal nudges, tenant service acknowledgments, and rent reminders ship on schedule from your data, in your brand voice.
Reporting
Live dashboards for lead response time, transaction days, vendor SLA, occupancy, and commission payouts - refreshed automatically, not pulled together on the last day of the month.
Document & Lease Generation
Listing agreements, leases, renewals, addenda, and disclosures generate from your templates with deal-specific data populated and e-sign routing built in. Connect to our /systems/document-automation pipeline if you need full template management.
Integration Layer
Follow Up Boss, KvCORE, BoomTown, AppFolio, Buildium, Yardi, RentManager, Dotloop, SkySlope, MLS feeds, Zillow, Twilio, Mailchimp - we work in the stack you already run. No rip-and-replace, no proprietary middleware tax.
How we install it
Four phases. Each one delivers value before the next begins - no six-month silence.
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Phase 1. Week 1 workshop
We sit down with the broker, ops lead, and one heavy-use agent or TC. We map every step in the lead-to-listing-to-close-to-payout cycle on a whiteboard. We mark every handoff, every copy-paste, every place a deal can fall through the cracks.
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Phase 2. Map the cycle & score the leaks
We score each leak by hours per month, revenue at risk, and complexity to fix. You see exactly which automations would pay back the fastest before we touch a tool.
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Phase 3. Build the Foundation Backbone (28 days)
We install the first wave - usually lead routing, listing sync, and transaction coordination. Production-grade: monitoring, error recovery, audit logs, and documentation for your team.
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Phase 4. Live Switch & Expansion
We cut over with your team running the new flow while we watch. After two weeks of stability, we move to the next wave - vendor dispatch, owner reporting, commission payouts - and keep expanding from there.
Why 2V
What makes 2V different for real estate
Engineering depth, not marketing-ops depth
Most real estate automation 'consultants' are former agents who learned Zapier. We're production engineers who treat your Backbone like the revenue-critical infrastructure it actually is.
No rip-and-replace
We don't sell you Lofty or push you to switch to KvCORE. We connect what you already have. If your stack works for your team, we work inside it.
Your stack, not ours
Follow Up Boss, KvCORE, BoomTown, AppFolio, Buildium, Yardi, Dotloop, SkySlope - pick your tools. We've integrated with all of them. The Backbone runs on what you already pay for.
Regulated-comms aware
TCPA-safe SMS, fair-housing compliant nurture copy, MLS data-use compliance, RESPA-aware referral workflows. We've shipped to brokerages where one bad text could mean a lawsuit.
Retainer, not project bill
Real estate ops never stops changing. New portals, new MLS rules, new vendor partners. We keep the Backbone running - monitoring, fixes, and expansions - on a retainer, not a 50-page change-order PDF.
Stack
Tools we connect to
We've worked with 137 different tools in production. If yours has an API, we can connect it.
Engagement & pricing
We start with a paid workshop, then install a Foundation Backbone in 28 days, then keep it running on a monthly retainer. Each phase delivers measurable value before you commit to the next. See our pre-automation playbook for the diagnostic we use to scope your build.
If we can't show ROI inside six months, we don't take the project. Run the math on the ROI calculator before you book a call.
- Discovery workshop: $2K - Week 1 mapping, leak scoring, prioritized roadmap. You keep the roadmap whether you continue or not.
- Foundation Backbone build: $7K-$13K - 28-day install of the first wave (typically lead routing + listing sync + transaction coordination).
- Ongoing Expansion retainer: From $1K/month for monitoring + small fixes; $3.5K/month for active expansion; $6.5K/month for embedded ops engineering.
Frequently Asked Questions
If you have a question, chances are you'll find the answer below.
Do you work with brokerages or property managers - or both?
Both. The Backbone is the same shape - connect the stack, route the work, ship the reports - but the modules differ. Brokerages lean into lead routing, transaction coordination, and commission payouts. PM firms lean into vendor dispatch, owner reporting, and lease management. We've done pure-play of each and combined shops that run both.
Can you integrate with Follow Up Boss / KvCORE / AppFolio / Buildium?
Yes - these are the tools we connect to most often. We work native-first (using each platform's API and webhooks) and only add middleware when there's no other option. If your stack includes BoomTown, LionDesk, Yardi, RentManager, Dotloop, SkySlope, or anything else with an API, we can integrate it too. See our quote-to-cash module for the deal-flow analog.
How do you handle MLS sync without violating data agreements?
Carefully. We work within each MLS's data-use policy and IDX/VOW rules - sync direction, refresh frequency, display constraints, and who's allowed to see what. We don't scrape, and we don't push data to channels your MLS doesn't authorize. If a workflow would violate the agreement, we tell you and design an alternative.
Can it automate vendor dispatch for work orders?
Yes - this is one of the highest-ROI modules for PM firms. Service requests in AppFolio or Buildium route to the right vendor based on trade, geography, prior performance, and current load. SLA timers run automatically, escalations fire before owners notice, and photo confirmation requirements get enforced on completion. Related: our Housecall Pro automation post walks through the field-service half of this pattern.
What about TCPA / SMS compliance for lead nurture?
Built in. We use TCPA-safe consent capture, quiet-hours enforcement, opt-out handling, and audit logging for every outbound SMS. We've shipped to brokerages where a TCPA violation would mean a $1,500-per-text class-action exposure. The Backbone treats compliance as a first-class constraint, not a checkbox.
We're 8 agents - too small for this?
Probably, honestly. Our floor is $1M+ in revenue and enough operational complexity that automation pays back inside 6 months. An 8-agent shop with $400K GCI usually wins more by hiring a great TC than by installing a Backbone. We'll tell you that on the scorecard call - we don't take projects we can't ROI-justify.
Do you replace our transaction coordinator?
No. We make your TC dramatically more productive. The automation handles document routing, milestone tracking, stakeholder reminders, and folder setup - the TC handles exceptions, judgment calls, and client relationships. Most brokerages we've worked with end up scaling deal volume without adding TC headcount, but the TC stays.
How does this compare to all-in-one platforms like Lofty or KvCORE?
Different tool, different job. All-in-ones are great when you want one vendor to own the whole stack and you're willing to live inside their workflow opinions. We're better when you've already built a stack that works for your team, you want to keep it, and you need the automation layer connecting it. We're stack-neutral; they're stack-replacing. The sales automation pillar and operations automation pillar cover the broader patterns. For background on production-grade automation generally, see our AI automation guide.